Skip to main content

RyanTech releases embedded support for Office365


Today we are proud to release our custom Office365 app which comes free of charge to all of our clients.  We are deploying the app across all of our instances so we wanted to take a moment to talk a little about what you'll experience.  This is just one more reason why our Office365 clients are more satisfied than any others and we hold a 100% satisfaction rate in our ZenDesk ticketing system and have for 18 months running!

We have deployed this new widget to assist our clients in reaching out for any questions related to Office365 or any of our products and solutions!  So, let's take a moment to view what we've done!

Outlook Desktop Users: When you open up Outlook the next time you're going to see a new icon on the Office Ribbon.  At the top right you'll want to look for our logo charm which looks like the image below: 


When you click that button a new add-in that we've deployed just for you will fly out in your Outlook Desktop client.  The add-in looks just like the image below.  Just fill it out with your relevant request and press the "Click to Continue" button at the bottom.  This will create an email for you, addressed to us and generate a tracking ticket in our ticketing system where our team will directly handle your request.  We're doing everything we can to give you the best support ever and we're very proud of the work we've done here to help support your needs in Office365.  

Also, if you just have a quick question click the CHAT button at the bottom during normal business hours and if it's after hours, no worries we'll still be notified and try to get back to you right away!

You'll see this deployed on all tenants as we have begun doing so today!  Also, remember that you can register for our help center at any time by going to http://ryantech.me/help and use your email address and a password created by you to look at articles, how-tos and more!

At your service, we are!

Follow us on Twitter @ryantechinc and on Facebook at http://facebook.com/ryantech for deals, prizes and general knowledge on Office365 and all of our Cloud Solutions Products and Services!

Comments

Post a Comment

Thank you for your comment which is being moderated and should be approved soon.

Popular posts from this blog

WIT - What you may not know about this phrase...

Wit is defined as a form of intelligent humor of course, however, the WIT I'm referring to is not that simple.  It's an acronym that our partner Microsoft uses alongside many other other organizations and partners throughout the industry.  This blog is all about how these "WIT" people have enabled RyanTech. W OMEN I N T ECHNOLOGY At RyanTech we've worked very hard to create an image of credibility, investment and second to none support for our customers.  Over the years we've invested time in organizations such as EO ( The Entrepreneur's Organization ), IAMCP ( The International Association of Microsoft Channel Partners ) as well as the MCC ( Microsoft Community Connections ) and participated in the Partner Engagement Board for Microsoft's Worldwide Partner Conference.  All of these engagements have brought value to Me as the CEO and the company as a whole however what's most important about these engagements is that it's taught me to h...
Post a Comment
Read more

If you had an opportunity to give a room of graduates advice, what would you say?

This would be the most touching opportunity I could ever embrace.  I did not graduate college. I did NOT succeed or did I?  I did WIN and I did NOT WIN. How does one contradict ones self?  Simply through drive and love. Where do you think the name RyanTech came from? Me? Nope!  Although if I had a dollar for every time I was called Ryan I'd be filthy rich. This young man named Ryan is my son and he's done an amazing job with life.  Working summers, winters and after school time in college at George Fox University where he recently graduated with his BA and prior to that being educated at Modesto Christian School since Kindergarten. He's the best McMillen to have ever been gifted life.  He's married to an amazing woman, Cortney, who graduated from Corbin University in only three years and invested time at Oxford.  What a resume! From the day he was born I told him "You're going to college no matter what it takes" and he lived the dream of gettin...
Post a Comment
Read more

Cutting Edge Mercedes Dealer in Gilbert, AZ embraces cloud

www.mbgilbert.com facility photo This past month has been exciting for the community in Gilbert, AZ after the long awaited opening of Mercedes Benz of Gilbert when they unveiled their amazing facility. Throughout the period of time that the dealership has been constructed we have been visiting, involved and overjoyed by what the owners Charlie and Audrey Alfano have accomplished. To our delight we have been witness on their use of Cloud Technology like Office365.   When you arrive at the dealership you'll be greeted by an amazing reception, branded water bottles and Free WiFi.  Their sales professionals have an open demeanor and are listeners unlike some of the experiences we've had in visiting similar facilities in the area. The lot is FULL of pre-owned cars and the NEW cars they have on display include AMG super-cars as well as an experience center that reminds me of the XBox displays at Microsoft Stores.  With this experience center you can listen to ...
Post a Comment
Read more