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Cutting Edge Mercedes Dealer in Gilbert, AZ embraces cloud

www.mbgilbert.com facility photo

This past month has been exciting for the community in Gilbert, AZ after the long awaited opening of Mercedes Benz of Gilbert when they unveiled their amazing facility. Throughout the period of time that the dealership has been constructed we have been visiting, involved and overjoyed by what the owners Charlie and Audrey Alfano have accomplished. To our delight we have been witness on their use of Cloud Technology like Office365.  

When you arrive at the dealership you'll be greeted by an amazing reception, branded water bottles and Free WiFi.  Their sales professionals have an open demeanor and are listeners unlike some of the experiences we've had in visiting similar facilities in the area. The lot is FULL of pre-owned cars and the NEW cars they have on display include AMG super-cars as well as an experience center that reminds me of the XBox displays at Microsoft Stores.  With this experience center you can listen to the engine roar from an SLR or any other vehicle in the Mercedes line up.  You feel like you're actually in the vehicle and you get to learn a lot from the massive speaker setup, huge display and if that's not enough just peek around the corner and help yourself to a nice cup of Java.

At the grand opening we were able to enjoy a few moments with the owners, Charlie and Audrey, who are simply amazing people.  In discussion with staff we've learned how many of them have been in the car business for dozens of years and left their prior job at other dealerships just to enjoy the leadership that the Alfanos have opened.  Stories about barbecues where Charlie is flipping burgers up on the roof and serving lunch to the new staff and stories about moments with the owners alone that help this staff realize how important they are to the success of the massive undertaking.

Charlie and Audrey Alfano at the ground breaking ceremony

One thing we haven't seen a lot of mention about regarding the dealership, their leadership and the people that make this work is the very important topic that this leadership team is not new to the business.  In fact, they've been in the car business a very long time with two dealerships in California so the choice they made to bring their expertise to Gilbert, AZ is one that can be enjoyed by all who are near.  In one of my many visits to the store there were discussions about entire families driving from San Diego to Gilbert to trade-in two cars and drive away in three.  I can certainly understand why a family would go to those lengths simply to do business with this group of individuals.

Be sure to drop in and tell 'em "Charlie sent ya" as they are presenting in the very well thought out commercials they broadcast on TV and the internet.

You can rest assured that RyanTech Cloud Services will be at the ready to serve this fabulous group of people and continue to move them forward in their vision to provide a second to none experience of surprise and delight in their sales, service and follow up campaigns for us all to enjoy.

About RyanTech Cloud Services: 
Founded in 1998, RyanTech Cloud Services has been providing technology solutions to auto dealers and the industry. With Microsoft Partner of the Year three different times, 2012, 2014 and 2016 we pride ourselves in our training, dedication and reputation as a key Microsoft Partner. As we continue to develop and deploy new products and services for automotive we take special care to integrate Office365 Active Directory Single Sign-On and other cloud initiatives.  To learn more simply visit http://www.ryantechinc.com or directly visit http://dealerwifi.net http://serviceappy.com and http://whybuy.dealerappy.com to learn more. Follow us on twitter @ryantechinc and on facebook at http://facebook.com/ryantech 


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